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About Us

Our Experience

We come from the inside of SMEs — not from consulting firms that have never run a business. That shapes everything about how we work.

Bancmadi consulting team in a working session with SME management
Our Perspective

We've seen this problem from the inside.

The owner-as-bottleneck pattern is not a character flaw. It's a structural outcome of how most SMEs grow — organically, reactively, without ever stopping to design how decisions should flow.

When a business starts, the owner decides everything because they're the only one who knows everything. That makes sense. The problem is that as the business grows, the decision-making structure doesn't grow with it. The owner keeps deciding everything — now with fifty people waiting.

Our work is organizational consulting, not executive coaching. We don't work on the owner's mindset — we work on the business's structure. We produce real documents: authority matrices, approval thresholds, reporting formats. Things that exist when we leave.

Our Approach

What we believe.

Structure over mindset

Telling an owner to "let go" or "trust your team" without changing the underlying structure is advice that doesn't stick. We change the structure first. The behavior follows.

We work with the whole team

The owner isn't the only variable. The second-line managers need to understand the new authority structure, trust it, and be equipped to use it. We work with them directly — not just through the owner.

We leave things behind

Every engagement produces tangible outputs: a decision audit, an authority matrix, approval thresholds, a reporting template. These exist when we leave. They're not locked in our heads or our methodology.

Eight weeks, not forever

We're not a retainer. We're a focused eight-week engagement with a clear scope and a clear end. The goal is to install something that works without us — not to create dependency on consultants.

What we are not

We are not executive coaches. We are not business therapists. We don't work on leadership styles, communication patterns, or personal development. We work on organizational structure — specifically on how decisions flow and who has authority to make them.

The Context

Why Argentine SMEs.

Argentine SMEs operate in a demanding environment: economic volatility, regulatory complexity, and a business culture where the founder's personal involvement is often seen as a sign of commitment rather than a structural problem.

This makes the bottleneck pattern even more entrenched. The owner doesn't just control decisions because the structure requires it — they control decisions because that's what "being a good owner" looks like in the cultural context. Our work addresses both the structure and the cultural dynamic.

Business district in Salta, Argentina — where Bancmadi is based